Line down? Send us the broken part.
No drawing needed. We scan the original, machine a replacement, and get you running again. Roxboro is inside 90 minutes of most of the Triangle, the Piedmont, and southern Virginia — you can hand it to us today.
DOWNTIME RESPONSE
REV A
The part failed. The OEM quotes twelve weeks. Or does not exist.
You already know what this costs per hour. What you need is somebody who will pick up the phone, look at the broken part, and give you a real date — not a supplier portal, not a ticket number, and not a production shop that will slot your one piece behind a contract that runs through next quarter.
- The manufacturer went out of business or dropped the part
- The OEM wants a twelve-week lead time and a price with a zero too many
- There is no drawing anywhere and nobody left who remembers
- Every shop you called wants a print before they will even quote
Call, hand it over, get it back
Skip the drawing step entirely. The broken part is the specification.
Call or send photos
Fastest first move. Two minutes on the phone usually settles whether this is workable and roughly how fast.
Get the part to us
Drop it off, meet us, or overnight it. Roxboro is inside 90 minutes of most of the region.
Scan and quote
3D scan and model where there is no drawing. A real price and a real date within 24 hours.
Machine and return
Straight onto the mill or lathe. Pick it up or we ship it. Make a spare while we are set up.
Make two. The next failure stops being an emergency.
Most of the cost in a one-off replacement is setup, programming, and modeling — not cutting. The second piece is dramatically cheaper than the first, and it turns the next failure from a shutdown into a parts-bin swap.
If a part has failed once on a machine you cannot easily replace, it will fail again. We keep the model on file, so a reorder is a phone call.
Typical downtime jobs
- Shafts, bushings, sleeves, and bearing carriers
- Brackets, mounts, plates, and structural weldments
- Sprockets, spacers, collars, and drive components
- Custom fasteners and studs nobody stocks anymore
- Guides, wear plates, and machined wear items
- Change parts and tooling for packaging and processing lines
- Broken castings reproduced as machined replacements
- Modified versions of parts that keep failing at the same spot
Plants across the Piedmont and southern Virginia
Manufacturing plants
Production and packaging lines where an hour of downtime costs more than the part ever will.
Legacy NC industry
Furniture, textiles, and food processing running equipment older than the people maintaining it.
Maintenance contractors
Service companies who need a machining partner that answers the phone and does not require a print.
Built for exactly this kind of call
Open capacity, right now
No production contract sitting in front of your one piece. When we give you a date it comes off the actual floor schedule.
No drawing, no problem
3D scanning and reverse engineering in-house. The broken part is all the documentation we need.
You talk to the machinist
Not a portal, not a ticket, not an account manager. The person who will cut your part answers your questions.
Close enough to drive
Roxboro, NC. Local pickup and drop-off across the Triangle, the Piedmont, and southern Virginia — no waiting on freight.
What maintenance managers ask
How fast can you really turn this around?
I have no drawing at all. Is that a problem?
The part is in three pieces. Can you still do it?
Do you take one-piece orders?
Can you match the original material?
Do you need a PO to start?
Can I bring the part to you?
Every hour it sits there costs money
A two-minute phone call will tell you whether we can help and roughly how fast. That is faster than filling out this form.
Call (XXX) XXX-XXXXNot urgent enough to call? Send it here.
What we need to help fast
Photos of the broken part with a ruler or caliper in frame, what equipment it came off, and how urgent it is. That is usually enough to give you a real answer the same day.
PHONE — (XXX) XXX-XXXX EMAIL — sales@roxboroprecision.com LOCATION — Roxboro, NC · Local pickup available HOURS — [FILL IN]